We endeavor to dispatch the goods to you in perfect condition. However occasionally goods can be defective and we are keen to rectify any problem as quickly as possible.

In the event that the product(s) is defective, you may return it to us at your own expense within 7 days of receiving such product(s). Electronic products are covered by standard manufacturer’s warranty.

Please return product(s) to the mailing address set out in "Contact Us". We will offer to reimburse the price that you have paid for the product(s) to your credit card. Alternatively if you email us immediately, we may offer to reprint and resend the product(s) free of charge.

All complaints will be acknowledged within 5 working days. We will endeavor to resolve any complaints within 14 days and keep you informed during the resolution process.